🗑️ Delete Account

We're sorry to see you go. If you'd like to delete your LOMY account and all associated data, please follow the instructions below.

Method 1: Delete via App

1. Open LOMY app on your device
2. Go to Settings (⚙️ icon in the bottom tab)
3. Scroll down to find "Account" section
4. Tap "Delete Account"
   Settings → Account → Delete Account
5. Confirm deletion by typing "DELETE" and tapping the button
6. Your account and all data will be deleted within 24 hours

Method 2: Delete via Email

If you cannot access the app, you can request account deletion by email:

1. Send an email to info@heylomy.com
2. Subject: "Account Deletion Request"
3. Include: The email address associated with your LOMY account
4. We will verify your identity and process the deletion within 7 business days

What Happens After Deletion?

• ✅ Your account is immediately deactivated
• ✅ All personal data is queued for deletion
• ✅ Data is permanently removed within 30 days
• ✅ Anonymized analytics may be retained
• ✅ You can create a new account anytime

Cancel Subscription First

If you have an active LOMY Pro subscription, please cancel it through Google Play Store or Apple App Store before deleting your account to avoid being charged after deletion.

• Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions
• App Store: Settings → Apple ID → Subscriptions